Sales 101: How To Contact Leads

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Sales 101: How To Contact Leads

Below are 10 best practices for contacting leads:

  1. Contact the lead within 5 minutes. 
  2. Contact leads at least 7 times. 
  3. Use SMS & calls to initiate contact. Always leave a text when a call is not answered.
  4. Avoid email & voicemail unless the client is using those methods. 
  5. Review the lead information before calling.
  6. Identify yourself quickly and ensure your messaging is consistent with our ad campaigns.
  7. Quickly demonstrate value by showing how you can solve their problem.
  8. Build rapport & engage the lead in your sales process by taking the lead.
  9. Set clear next steps at the end of each interaction, and every step of the way.
  10. Keep detailed notes in your CRM and follow up often.
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Updated on 9 June 2022